Eagle One

Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time without notice to you. The most current version of the Privacy Notice can be reviewed by clicking on the "Privacy Notice" hypertext link located at the bottom of the web pages on this web site. Your use of this web site may also be subject to additional terms outlined in the Terms of Use and elsewhere on this web site.

What information do we collect?
We understand that you expect to learn about our company when you visit this web site. Similarly, we hope to learn about your needs as a current or potential customer or shareholder through your visits to this web site. On some of our web pages you may be able to ask questions and register to receive information. On these pages, we will ask you for the personal information necessary for us to respond to you, such as your name and contact information. You may decide against participating in data collection by not sending us information that you consider private.

We request information from you on our order forms for Eagle One merchandise. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Contact information may also be used for marketing and promotional purposes and is subject to the opt-in/out processes described on or linked to each form.

From time to time our site requests information from users via contests. Participation in these contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as ZIP Code and age level). Contact information will be used to notify the winners and award prizes. Contact information may also be used for marketing and promotional purposes and is subject to the opt-in/out processes described on or linked to each form.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user to help our web site "remember" information about you when you return to our web site, such as your preferences for our web site and user passwords. We use both session ID cookies and persistent cookies to help you use our services more easily and to help us keep track of certain information so that we can continuously improve our web site and our service to you. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Our cookies cannot read data off of your hard drive, cannot read cookie files created by other web sites and cannot track any personal information about you that you do not choose to provide to Eagle One. You may be able to set your browser to erase a cookie, reject a cookie or notify you when you receive a cookie. If you erase or reject a cookie, you may still use this web site.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.

What do we do with this information?
On occasion, Eagle One Industries will provide opt-in opportunities to our users in order to receive product updates, promotional opportunities, and other information from Eagle One Industries or other parties. At the point of signing up, it is clearly disclosed to users of our site when their information is being used or collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that involve an outside party or not.

Users who no longer wish to receive our e-mails or promotional materials may opt-out of receiving these communications by clicking here on the "unsubscribe" link and editing their preferences.

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. Your profile is shared in aggregate form only.

Will information be sold to third parties?
We will not, without your permission, sell the information that you give to us to third parties. We may, however, allow third parties access to the information you give us in order to provide you the products or services you request (such as shipping companies or credit card processing companies). These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What is "Share This Page/Tell a Friend"?
If a user elects to use our referral service for informing a friend about pages of our site or promotions, we ask them for the friend's name and e-mail address. Eagle One will automatically send the friend a one-time e-mail, personalized on behalf of the referring friend, inviting them to visit the site. Eagle One stores this information for the sole purpose of sending this one-time e-mail.

What security measures are in place to protect my information?
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line. When our order forms asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the standard encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Hyperlinks
We may provide you with hyperlinks to other web sites. Please be aware that we cannot guarantee or vouch for the data collection practices of such other web sites. We encourage you to read the privacy policies or statements for those linked web sites.

Privacy of Children
This web site is not designed for, or directed to, children under the age of 13 and will not knowingly collect personally identifiable information from individuals in this age group. We encourage parents to take an active role in their children's online activities and to talk with their children about disclosing personally identifiable information to web sites.

How to contact Ashland
If you have any questions about this Privacy Notice, or if you have or another person has submitted personally identifiable information about you through this web site, and you would like to have that information deleted, please contact Ashland Corporate Affairs Department, 50 E. RiverCenter Blvd. P.O. Box 391, Covington, KY 41012-0391, or at (859) 815-3333 or by e-mail by clicking here.

THE EAGLE ONE INDUSTRIES WEB SITE TERMS OF USE

Please Read the Following Terms of Use Carefully Before Using This Web Site
Eagle One Industries ("Eagle One") requires that you abide by the Terms of Use stated below as a condition to access to this web site. Please read these Terms of Use carefully, because by using this web site, you are acknowledging and agreeing to these Terms of Use. If you do not agree, you may not use this web site. Ashland reserves the right to update these Terms of Use at any time without notice to you. The most current version of the Terms of Use can be reviewed by clicking on the "Terms of Use" hypertext link located at the bottom of the web pages on this web site. Your use of this web site may also be subject to additional terms outlined elsewhere on this web site. These Terms of Use only apply to the eagleone.com web site. Eagle One Industries is an operating unit of The Valvoline Company and a division of Ashland Inc. ("Ashland"). Other individual web sites of Ashland may have Terms of Use tailored specifically for activity on those web sites which may differ from these Terms of Use.

No information contained in this web site constitutes or shall be deemed to constitute an invitation to invest or otherwise deal in any Ashland security.

Copyrights and Trademarks
Unless otherwise noted, the entire contents of this web site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof are copyrighted (including any works that are licensed to Ashland) under the United States and other copyright laws, and are the property of Ashland. All trademarks, service marks, and trade names (collectively, the "Marks") are proprietary to Ashland, and/or any of its affiliates, or subsidiaries, or other respective owners that have granted Ashland the right and/or license to use such Marks.

You may not use, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this web site except as explicitly stated below:

1. Downloading or printing of web pages is for your personal, non-commercial or non-profit educational use only. These web pages may not be reproduced or redistributed for commercial gain or other purposes. You may not change or delete any proprietary notices from materials downloaded or printed from this web site. The copyright notice appearing at the bottom of each web page must appear on every copy of the documents or any portion thereof.
2. Except as provided in paragraph 1, corporate names and logos may not be altered or used without the prior written permission of Ashland.

Except as noted above, no right or license is granted for any proprietary information, copyright, patent, or trademark contained within this document.

Forward-Looking Statements
Various pages on this web site contain certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are intended to be covered by the safe harbors created thereby. Words such as "expects," "intends," "plans," "projects," "believes," "estimates," and similar expressions are used to identify such forward-looking statements.

Forward-looking statements relating to Ashland's operations are based on management's expectations, estimates and projections about Ashland in effect on the date the statements were made. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Further, certain forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Therefore, actual outcomes and results may differ materially from what is expressed or forecast in such forward-looking statements. Ashland undertakes no obligation to subsequently update or revise the forward-looking statements contained on this web site to reflect events or circumstances after the date of posting.

Hyperlinks and Frames
This web site may contain links to other web sites on the Internet (the "External Sites"). Ashland has no control over and is not responsible or liable for the External Sites, including but not limited to the content and privacy and data collection practices, even if the External Site is affiliated with Ashland. The External Sites are only for your convenience and therefore you access them at your own risk. Links do not imply that Ashland sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. Before you frame or create any kind of hyperlink to this web site, you must obtain the prior written permission of Ashland.

Adware Programs
If you have eZula TopText, HOTtext, DesktopDollars HOTtext, ContextPro or any other variant of TopText installed on your PC, or Spedia/Surf+, or Gator Companion Popup Banner, you are expressly forbidden from accessing this web site or any other Eagle One web site.

Disclaimer
Ashland makes no representations or warranties about the accuracy or completeness of the content of this web site or the content of any web site or web sites "linked" to this web site. Any decision made by you based on information contained in this web site or web sites "linked" to this web site is your sole responsibility. Neither Ashland nor any of its affiliates shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or inability to access this web site or the use of or reliance on any content in this web site or the content of any web site or web sites "linked" to this web site.

THIS WEB SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS IN THIS WEB SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, ASHLAND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. ASHLAND DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THIS WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ASHLAND DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability
IN NO EVENT SHALL ASHLAND BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF ASHLAND HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS WEB SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Applicable Laws
Unless otherwise specified, the material on this web site is intended to provide information about Ashland and its products. This web site is controlled and operated from Lexington, Kentucky. We do not imply that the materials published on this web site are designed or appropriate for use outside of the United States. If you access our web site from outside of the United States, please be aware you are responsible for compliance with any applicable local laws. To the extent any applicable local laws prohibit your viewing and use of this web site, you may not view or use this web site.

Your use of this web site shall be governed in all respects by the laws of the Commonwealth of Kentucky, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this web site (including but not limited to the purchase of Ashland products) shall be in the state or federal courts located in Kenton County, Kentucky. Any cause of action or claim you may have with respect to this web site (including but not limited to the purchase of Ashland products) must be commenced within one (1) year after the claim or cause of action arises. Ashland's failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. Ashland may assign its rights and duties under this Agreement to any party at any time without notice to you. Ashland makes no representation that materials in this web site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this web site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations.

Export Controls
You may not export or re-export any information or products received on this web site except in full compliance with all U.S. laws and regulations, including but not limited to, the U.S. Export Administration Laws and Regulations. Use contrary to those laws is prohibited. Neither the products, nor any information acquired through the use of our web site, may be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals or residents, nor may the products of information be used for nuclear activities, missile projects, chemical or biological weapons, or terrorist activities, unless specifically authorized by the United States Government for such purposes. You are responsible for complying with any local laws in your country, which may impact your right to import, export or use the information or products found on our web site.

Severability and Integration
This Terms of Use statement constitutes the entire agreement between you and Ashland with respect to this web site. If any part of these Terms of Use is held to be invalid or unenforceable, the remaining parts shall remain in full force and effect.

Questions?
If you have any questions about these Terms of Use, please contact Ashland Corporate Affairs Department, 50 E. RiverCenter Blvd. P.O. Box 391, Covington, KY 41012-0391, at (859) 815-3333 or by e-mail by clicking here.